FAQs
Do you accept walk-ins or day of appointments?
As of right now, we are by appointment only and appointments have to be booked at least 24 hours in advance. Additionally, a credit or debit card is required to reserve an appointment, we will not charge you until after the appointment and you may use any card to pay. We will only charge you 50% of the appointment cost if you cancel less than 24 hours prior.
What happens if I am running late to my appointment?
No worries, if you are running late to your appointment. We understand that life happens, all that we ask is that you let us know and that you understand that we may only be able to give you the remaining service time, due to other client’s appointments.
What if I need to cancel my appointment?
You can either go back onto our scheduling portal to cancel, or you may contact us directly at (817)985-7440 to cancel. Please just keep in mind that we will charge the cared on file if you cancel within 24 hours of the appointment.
What forms of payment do you accept?
We accept cash, credit, debit, gift cards, PayPal, Zelle, and Venmo. If you would like to pay in cash, please bring exact change as we do not keep any cash on-site.
Do I have to completely undress for my massage?
No, while it also may depend on the type of massage you are getting, it is not necessary to undress completely. My personal recommendation is to either undress completely, or leave on underwear. However, if you are wanting more of a sports massage, we may recommend staying fully clothed for at least part of the massage. That being said, our guest’s comfort is the most important thing to us and we will work with whatever makes you the most comfortable.
Can I talk during my massage?
Absolutely! Feel free to give your therapist feedback at anytime if you need them to make any adjustments, or even if you just want to chat. We’re here to make you feel comfortable. That being said though, it is also completely alright to not talk during your appointment and will not offend us. We may check-in a few times, but besides that you’re free to just relax!